Shipping & Delivery
A:
- **UK Orders:** 2 to 21 business days depending on the product and location.
- **International Orders:** 7 to 31 business days depending on the destination and customs processing.
Q: Do you offer tracked shipping?
A: Yes, all orders come with tracking information. You can view the status of your order directly from our **Order Tracking Page** once the shipment has been processed.
Q: When will I receive my tracking number?
A Tracking information is uploaded as soon as possible after your order is shipped — usually within 1–3 business days.
Q: Can I change or cancel my order after placing it?
A: Please contact us immediately if you need to make changes or cancel your order. We process orders quickly, so we cannot guarantee changes once an order has been placed.
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Returns & Refunds
Q: What is your return policy?
A We accept returns within **30 days of delivery**, provided the item is unused, in its original packaging, and accompanied by a return request.
Q: How do I start a return?
A:Contact our customer support team via email at
wnrecovery365@gmail.com or through the contact form on our website, and we’ll guide you through the process.
Q: Will I get a refund for returned items?
A Yes, refunds are issued once we receive and inspect the returned item(s). Refunds typically take 5–10 business days to appear in your account.
Payment & Security
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Q: Is it safe to shop on WM SHOP SAVVY?
A: Absolutely! We use industry-standard SSL encryption and secure payment gateways to protect your personal and financial information.
Ordering
Q: Can I place an order without creating an account?
A: Yes, you can checkout as a guest. However, creating an account allows you to track orders easily, save addresses, and enjoy faster checkouts in the future.
Q: What should I do if I made a mistake in my shipping address?
A: Contact us immediately with your order number and corrected address. We’ll try our best to update it before the order ships.
Customer Support
Q: How can I contact customer support?
A: You can reach us via:
We aim to respond to all inquiries within 24–48 hours
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